Returns & Exchanges
At BIBOUSHOP, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items with original tags. Our streamlined process ensures that if the fit isn't perfect, your shopping experience still is.
Initiate Your Request
Log into your BIBOUSHOP account and visit the 'Order History' section to select the items you wish to return and receive your prepaid shipping label.
Pack Your Items
Securely place the unworn garments with their original tags attached into the original packaging to ensure they are protected during transit.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a convenient home pickup.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing